30-Day Wear Test

SHIPPING INFORMATION

HOW MUCH IS STANDARD UK SHIPPING?

£5

HOW MUCH IS EXPRESS UK SHIPPING?

£8

ONCE​ I ​PLACE​ MY​ ORDER,​ WHEN​ WILL​ IT​ SHIP?

We​ strive​ to​ ship orders​ as​ quickly​ as​ possible.​ Orders​ ​placed​ before​ midday​ Monday​ to​ Friday will​ ship​ the​ same​ day.​ Please​ allow​ a further​ day​ if​ the​ order​ is​ placed​ after​ midday.

Orders​ placed​ over​ weekends​ and​ UK​ public​ holidays​ will​ ship​ the​ next​ business​ day.

Business​ days​ refer​ to​ Monday​ to​ Friday​ with​ the​ exception​ of​ UK​ public​ holidays.

WHEN​ WILL​ MY​ ORDER​ ARRIVE?

Standard shipping arrives in 2-3 business days.

Express shipping arrives in 1-2 business days.

WHO​ WILL​ DELIVER​ MY​ ORDER?

Royal Mail.

CAN​ I ​TRACK​ MY​ ORDER?

Yes, VIONIC will email you a Royal Mail reference number once your order has shipped. You can track your order here.

Royal Mail with email and/or send an SMS with tracking information and delivery updates from the day your order ships.

SIGNATURE ON DELIVERY

A signature is required on delivery by Royal Mail. If you are not in when the parcel arrives, Royal Mail will leave a ‘Something for you’ card with information on how to book a redelivery.

I’D​ LIKE​ MY​ ORDER​ DELIVERED​ ON​ A SATURDAY?

Please call VIONIC Customer Care on 01603 493102 or email hello@vionicshoes.co.uk

I​ HAVE​ A ​ SHIPPING​ QUERY

Please call VIONIC Customer Care on 01603 493102 or email hello@vionicshoes.co.uk

DO YOU SHIP OUTSIDE THE UK?

No, we do not currently ship outside the UK.

DO YOU SHIP TO P.O. BOXES?

No, we do not ship to P.O. boxes.

DO YOU SHIP TO MILITARY APO/FPO ADDRESSES?

No, we do not ship to Military APO/FPO addresses.

DO YOU CHARGE VAT ON SHOES?

Yes, VAT is charged at the standard rate of 20% and is included in our prices.