30-Day Guarantee

30-Day Guarantee | Vionic Shoes with FMT Technology


We are committed to your well-being with every step and are confident Vionic Shoes with FMT Technology products will help bring you relief from heel pain, back pain and knee pain resulting from misalignment.

If you are not satisfied with the results within the first 30 days of wearing your new Vionic Shoes with FMT Technology products, you can return them for your money back!

When You Purchase on VionicShoes.co.uk:

A pre-paid return shipping label is included with your order. Simply follow the included instructions.

Did You Receive This as a Gift? Do You Want to Exchange Your Shoe?

Please call our customer service team at 01603 493102.

Did You Purchase From One of Our Qualified Retailers?

If you purchased from a Vionic authorized retailer, process the return directly with the retailer according to the retailer's return policy.

A note about unauthorized retailers:
While some of our retailers are authorized to sell on Amazon, many are not. Vionic does NOT offer refunds or credits on products purchased from any unauthorized dealers.

Vionic does NOT authorize any of its retailers to sell on eBay. Accordingly, Vionic does not offer any refunds or credits for Vionic products purchased on eBay.

If you are not sure whether a retailer is an authorized Vionic retailer, please check our Vionic Store Locator.

Please be aware, if you purchase from a retailer who is not listed as authorized, the product might be counterfeit. These counterfeit products might not provide the high quality standards found in Vionic products. We cannot guarantee the quality, fit or feel of counterfeit products.

We want you to be completely satisfied. If you have any questions or concerns, please contact Vionic customer service at 01603 493102.