When Will My Shoes Arrive?

Shipping FAQS

Once I place my order, when will it ship?

We strive to ship orders as quickly as possible. We typically ship all orders after 10am the following business day. For example, if you place an order on Tuesday at 1pm, your order will ship out on the following business day (Wednesday). Shipping typically takes between 3 - 5 working days

Business days refer to Monday-Friday with the exception of major UK holidays.

Who will deliver my shoes?

Most deliveries will be via DPD although this is sometimes carried out on behalf of DPD by Hermes.


Do you ship internationally?

For sales and shipping to Europe please go to our sister site www.vionicshoes.eu 

We do not ship internationally from vionicshoes.co.uk. However, you can purchase internationally from our exclusive distributors listed below.

Visit our Store Locator to find retail partners that might ship internationally.

Do you ship to P.O. boxes?

No, we do not ship to P.O. boxes. Please provide an alternate shipping address during checkout.

Do you ship to Military APO/FPO addresses?

We do not currently ship to Military APO/FPO addresses but are working on a solution.

Do you charge sales tax on merchandise?

You will see the appropriate tax added to your order during your checkout.

Disclaimer: Please allow one business day for order processing. Orders placed after 10am will be processed the following business day. No orders will be processed or shipped on Saturdays, Sundays or holidays.